What type of help is accessed through local help files or a company's website?

The correct answer is documentation, which encompasses a variety of resources provided to assist users in understanding and utilizing a product or service. Documentation often includes help files, user manuals, installation guides, and other instructional materials that are accessible locally or online through a company's website.

Help files, while a component of documentation, specifically refer to digital files that provide assistance on how to use software or systems. They are usually embedded within the application or available online. However, documentation as a broader category includes all the various resources that facilitate understanding, not just help files.

Updates refer to modifications made to software or systems, often to improve performance, add features, or fix bugs, and are relevant but do not directly relate to the idea of accessing help.

The end-user license agreement (EULA) is a legal contract between the software developer and the user that outlines the rights and restrictions. While it is an example of documentation, it specifically focuses on usage terms rather than providing assistance in using the product.

In summary, documentation encompasses help files but also includes supplemental resources that together form a comprehensive support system for users.